Return Policy & Form

Submit your return request within 30 days of delivery.
You will receive an email within 1-2 business days confirming whether your return request has been approved or denied.
Please also note that a 20% restocking fee may apply to approved returns.
If approved, you will receive an itemized Return Authorization, return shipping labels (if requested), and detailed instructions within 1–2 business days
From the date this email is received, you will have 14 days to return the product.
Once AF Distributors receives and inspects the returned item(s), your refund will be issued within 1–2 weeks.
Items returned outside of this process or timeframe are not eligible for a refund.

Return Merchandise Authorization (RMA) Form

Dealer Account Number or Dealer Name(Required)

Dealer Name(Required)

First Last

Dealer Email(Required)

Dealer Phone(Required)

Today's Date(Required)

Purchase Order Number(Required)

Original AF Sales Order Number(Required)

Sale Date To Consumer(Required)

Please be as detailed as possible, and attach photos of the product in question where applicable.

Attach at least 4 photos here.

Drop files here or

Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 100 MB.

** If unable to submit photos here, please email them to customerservice@afdistributors.com.

Are you returning all items on order?(Required)

Yes

Is product in original packaging?(Required)

Yes

Will the customer need a return label? Use customer shipping address provided in the sales order.(Required)

Yes

Is product on a pallet?(Required)

Yes